Tampa Bay Buccaneers
Brian A. Ford, Jr. closing in on his 13th year with the organization after joining the Buccaneers in 2006 and in his role, oversees all aspects of the organization's day-to-day business operations and community involvement. He works directly with team ownership to ensure that Buccaneers fans, season pass members and corporate sponsors receive a first- in-class experience. Under Ford's leadership, the Buccaneers have consistently earned top marks among NFL teams for customer service experience, ranking No. 1 in the league's annual Voice of the Fan report five of the past seven seasons.