By purchasing a season pass ("Pass") from the Tampa Bay Buccaneers (including Buccaneers Team LLC and Buccaneers Stadium LLC) ("Buccaneers", "we" or "us"), the season ticket holder shown on the invoice ("you" or "your") agrees to these Terms. You may reject the Arbitration Agreement within sixty days after your first payment for the Pass. See below.
Season Pass: The Pass is an indivisible revocable license issued annually by us that provides you tickets to attend all pre‐season and regular season Buccaneers home games at Raymond James Stadium ("Stadium"). Passes expire after one season and create no rights beyond that season, including no right to renew or to specific seats. The Pass includes parking if shown on the invoice, which may be accessible or sent electronically. Additional terms, including Ticket Terms, and Ticket Policies and Procedures (including a "Fan Code of Conduct"), govern use of the ticket. We may at any time change or revoke the Ticket Terms and Ticket Policies and Procedures or add provisions in our discretion. See https://www.buccaneers.com/terms, https://www.buccaneers.com/stadium/code-of-conduct and https://www.buccaneers.com/stadium/prohibited-items for current terms. To the extent these Terms conflict with Ticket Terms or Ticket Policies and Procedures, these Terms control. Parking is governed by these Terms, Ticket Terms, and the terms on the Parking Pass, which is a revocable license to occupy one parking spot in the location and during the event shown on the Parking Pass or ticket.
Pay As We Play Post-Season Tickets: You may purchase the same ticket(s) to our post‐season games played at the Stadium, with the exception of the Super Bowl. By checking the box on the invoice or other communication, you agree to purchase tickets to all available post-season home games at an additional cost above and beyond the Pass. For each post-season home game, you agree to pay the post-season ticket cost immediately after we clinch participation in such game. Your agreement to purchase post-season tickets, and any such tickets you purchase through this option, are governed by these Terms.
Revocation: We may revoke a Pass at any time. If we revoke your Pass because of account ownership disputes or without cause, your exclusive remedy is a refund of amounts paid for which no corresponding benefits have been provided as determined in our discretion. If we revoke a Pass for cause, due to default, you are not entitled to a refund. Default includes (1) violating Ticket Resale or Transfer Limitations (below), (2) failing to make timely payment on the pass, and (3) violating any other provision of these Terms or any other Buccaneers, National Football League ("NFL"), or Stadium terms or policies, which may be amended from time-to-time, including misconduct, drunkenness or disorderly behavior at the Stadium. You agree that demand for Passes is variable, and may depend on the Buccaneers' performance, scheduling, and other factors. You agree it is impossible to determine at the time you agree to these Terms, the damage and loss we would incur if you default. Therefore, without limiting any of our rights, if you do not pay us by the due date and do not cure such nonpayment within ten (10) days of written notice of nonpayment, or if the Pass is revoked due to other default, we reserve the right, in our discretion, to (1) cancel any unissued tickets, (2) deactivate any tickets issued to future games, (3) retain all sums paid, and/or (4) be entitled to receive payment in full. We have no duty to mitigate damages incurred due to your default. We may delay enforcing or not enforce any of our rights under this Agreement without losing or waiving any of them.
Ticket Resale, Transfer Limitations: The Pass, including privileges granted by the license thereunder, may not be sold, assigned, or transferred without our express written consent, which may be granted, withheld, or conditioned in our discretion. Any sale, assignment, or transfer without our express written consent is void. The Pass is an indivisible revocable license. You acknowledge that the spirit of being a season ticket holder is not financial gain or other benefit by reselling the tickets, but embodies a desire to support the Buccaneers. You acknowledge that we may monitor resale and/or trade activity. We may revoke the pass if we determine, in our discretion, that you have resold or traded tickets excessively, or in a way that otherwise violates the spirit of being a season ticket holder, or outside of the marketplaces approved by us. See "Revocation" section for consequences of revocation. Resale is prohibited within 1,500 feet of the Stadium or ticket office and results in automatic revocation of this license, and may also result in confiscation of tickets, refusal of entry into the Stadium, fine and/or arrest.
Changes, Exchanges and Refunds: Seat relocation requests are accepted in our discretion. We may relocate a seat(s) at any time for any reason, and relocation does not entitle you to a refund or other remedy if you are relocated to a seat(s) with a comparable value as determined in our discretion. The date and time of games, opening of the gates, and opponents are subject to change. There are no refunds on Pass or ticket payments, including if you cannot attend a game or in the event of Pass revocation, except as set forth herein or in our discretion.
Relocated or Unplayed Games: If fewer than ten (10) total pre‐season and regular season games are played at the Stadium during the season due to circumstances within our control, at our discretion, we will (1) reduce the total amount due by the ticket cost for the game(s) not played at the Stadium, as determined by us and may vary by game (the "Unplayed Ticket Value"), (2) credit your Pass account for the Unplayed Ticket Value, or (3) refund you the Unplayed Ticket Value. If any scheduled home game(s) at the Stadium are not played due to circumstances beyond our control, including strike, lockout or other work stoppage, relocations required by the NFL, governmental regulations or control, weather, fire or other casualty, construction delays, inability to obtain any material, services, insurance proceeds or financing, terrorism, or through acts of God, then you remain obligated to pay all sums due under these Terms. We will credit such funds to your Pass account and apply such credit to Passes after the resolution of the circumstances beyond our control. A game is considered played if any portion of the game is played.
Communications: You authorize us and our affiliates, agents, and service providers (collectively, "Messaging Parties") to contact you using automatic dialing systems, artificial or prerecorded voice messages, texts, email, or similar methods to provide you with information about us, the Stadium, these Terms and your Pass, including information about payments, games, other events or offers. You authorize the Messaging Parties to make such contacts using any telephone numbers (including wireless), texts, email addresses, or similar electronic means, you supply to the Messaging Parties, even if you are charged for the contact by your service provider. You expressly authorize the Messaging Parties to monitor and record your calls. To withdraw this authorization, contact Guest and Member Relations at 813‐870‐2700, or, Attn: Marketing Opt-Outs, One Buccaneer Place, Tampa, FL 33607.
Other Terms: Ticket sales are subject to a surcharge imposed by the Tampa Sports Authority; if we determine an adjustment to the surcharge is required, it will be provided within sixty (60) days of the determination date. We may charge a $25 fee for any returned, unpaid, or unprocessed check, electronic debit, or similar payment instrument. In the event of a dispute between you and us related to your failure to make timely payment(s), the prevailing party is entitled to recover attorneys' fees and costs related to the litigation or arbitration of such dispute, including appellate proceedings. These Terms will be construed and enforced in accordance with federal law and the law of Florida without regard to conflict of laws. If any provision of these Terms is invalid or unenforceable, such provision will be amended to the minimum extent necessary to make such provision enforceable and the remainder of these Terms will not be affected.
JURY TRIAL WAIVER: IN THE EVENT OF A LAWSUIT ARISING OUT OF OR RELATED TO THIS AGREEMENT, AND TO THE EXTENT PERMITTED BY LAW, YOU AND WE EACH WAIVE ANY RIGHT TO TRIAL BY JURY. THIS WAIVER SHALL NOT AFFECT THE ARBITRATION PROVISION BELOW (INCLUDING THE JURY TRIAL WAIVER CONTAINED THEREIN). YOU AND WE EACH REPRESENT THAT THIS WAIVER IS GIVEN KNOWINGLY, WILLINGLY AND VOLUNTARILY.
CLASS ACTION WAIVER: IN THE EVENT OF A LAWSUIT ARISING OUT OF OR RELATED TO THIS AGREEMENT, AND TO THE EXTENT PERMITTED BY LAW, YOU AND WE EACH WAIVE ANY RIGHT TO LITIGATE IN COURT OR ARBITRATE ANY CLAIM OR DISPUTE AS A CLASS ACTION, EITHER AS A MEMBER OF A CLASS OR AS A REPRESENTATIVE, OR TO ACT AS A PRIVATE ATTORNEY GENERAL. THIS WAIVER SHALL NOT AFFECT THE ARBITRATION PROVISION BELOW (INCLUDING THE CLASS ACTION WAIVER CONTAINED THEREIN). YOU AND WE EACH REPRESENT THAT THIS WAIVER IS GIVEN KNOWINGLY, WILLINGLY AND VOLUNTARILY.
Right To Reject Class Action Waiver: To reject this Class Action Waiver, notify us in writing within sixty (60) days after your first payment, at Legal Department, Attn: Class Action Opt-Outs, One Buccaneer Place, Tampa, FL 33607. Include your full name, address, account number, and the statement "I reject the Class Action Waiver contained in my Buccaneers season pass." If you reject the class action waiver, the other terms of the season pass remain in effect.
ARBITRATION AGREEMENT AND CLASS ACTION WAIVER: We and you each may elect to resolve any and all claims and disputes, including those relating in any way to any season tickets, season Pass plans, payments, invoices, games, the Stadium/venue, marketing efforts, promotions or any of our dealings with one another during any season ("Claims"), except for claims concerning the validity, scope or enforceability of this Arbitration Agreement, through BINDING INDIVIDUAL ARBITRATION. This Arbitration Agreement involves interstate commerce and is be governed by the Federal Arbitration Act, 9 U.S.C. §§ 1‐16 ("FAA"), and not by state law. If you or we elect to resolve a dispute by arbitration, neither you nor we will be able to have a court or jury trial or participate in a class action or class arbitration. Other rights you and we would have if you or we went to court will not be available or will be more limited in arbitration, including the right to appeal. You and we each understand and agree that by allowing each other to elect to resolve any dispute through individual arbitration, WE ARE EACH WAIVING THE RIGHT TO A COURT OR JURY TRIAL. IF ANY PARTY ELECTS ARBITRATION, THAT DISPUTE SHALL BE ARBITRATED ON AN INDIVIDUAL BASIS, AND NOT AS A CLASS ACTION, REPRESENTATIVE ACTION, CLASS ARBITRATION OR ANY SIMILAR PROCEEDING. The arbitrator(s) may not consolidate the claims of multiple parties.
Arbitrations are administered by the American Arbitration Association ("AAA") pursuant to the AAA rules in effect at the time the arbitration is initiated. Obtain information about arbitration, arbitration procedures and fees from AAA at 800‐778‐7879 or www.adr.org. If AAA is unable or unwilling to arbitrate a dispute, the dispute may be referred to any other arbitration organization or arbitrator you and we both agree upon in writing or that is appointed pursuant to section 5 of the FAA. The arbitration shall take place in Hillsborough County, Florida, where the Stadium is located and most Buccaneers home games are played. The arbitrator is authorized to award any relief that would have been available in court, provided that the arbitrator's authority is limited to you and us alone, except as otherwise specifically stated herein. No arbitration decision has any preclusive effect as to non‐parties. The arbitrator's decision is final and binding. You and we agree that this Arbitration Agreement extends to any other parties involved in any Claims, including to those you permit to use your tickets and our employees, affiliated companies and vendors. This Arbitration Agreement takes precedence over the rules of the arbitration organization or arbitrator in the event of a conflict.
We will pay all arbitration fees other than the amount of filing fees you would have incurred in a state or federal court, whichever is less, in Hillsborough County, Florida. Notwithstanding any other provision herein, you or we may seek relief in a small claims court for Claims within its jurisdiction. You and we each may exercise any lawful rights to seek provisional remedies or self‐help, without waiving the right to arbitrate by doing so. Notwithstanding any other provision of this Arbitration Agreement, if the foregoing class action waiver and prohibition against class arbitration is determined to be invalid or unenforceable, then this entire Arbitration Agreement is void. If any portion of this Arbitration Agreement other than the class action waiver and prohibition against class arbitration is deemed invalid or unenforceable, it shall not invalidate the remaining portions of this Arbitration Agreement. This Arbitration Agreement survives the termination of any season pass and any related agreement, your fulfillment or default of your obligations under any season pass or any related agreement, and/or your or our bankruptcy or insolvency (to the extent permitted by applicable law).
Right To Reject Arbitration Agreement: To reject this Arbitration Agreement, notify us in writing within sixty (60) days after your first payment, at Legal Department, Attn: Arbitration Opt-Outs, One Buccaneer Place, Tampa, FL 33607. Include your full name, address, account number, and the statement "I reject the Arbitration Agreement contained in my Buccaneers season pass." If you reject arbitration, the other terms of the season pass remain in effect.
THE BELOW APPLIES ONLY IF YOU ENROLLED IN THE 12-MONTH PAYMENT PLAN:
12-Month Payment Plan Automatic Renewal
If you enrolled in the 12-Month Payment Plan, you agree that we may, in our sole discretion, automatically renew your Pass and your agreement to participate in the 12-Month Payment Plan. We have the discretion to set the renewal terms and conditions, including at higher prices or on different terms and conditions. To prevent auto renewal, provide written notice at any time before the final payment of the current Pass is due. Written notices must be sent to: Guest and Member Relations, attn. Season Pass Cancellation, One Buccaneer Place, Tampa, Florida 33607. All renewals are subject to these Terms until or unless new Terms are issued in conjunction with the new season. If any provision contained in these Terms conflicts with any provision the new Terms, the provision contained in the new Terms will govern and control.
12-Month Payment Plan Price Increases After Enrollment or Renewal
We set Pass prices annually. The initial disclosure of payments due on the 12-Month Payment Plan is based on the prior season Pass price, which is subject to increase by us. Once the Pass price is finalized, we will notify you of the final payment schedule and pricing through a new invoice, email, or other written communication (collectively, "Notification"). If prices are increased, the new payment schedule will have higher monthly payments for the remaining payments. Any balance due will be determined by subtracting the amount already paid for the upcoming full season from the new season pass price.
Once you enroll in the monthly payment plan, or your enrollment is renewed, you may not cancel your agreement to purchase the Pass, even if we increase the price for the Pass, provided that price increase does not increase the cost of the Pass (excluding parking, taxes or other fees) by more than 5%. If we increase the cost of your Pass (excluding parking, taxes or other fees) by more than 5%, you may cancel your Pass by sending written notice to the Buccaneers no later than twenty‐one (21) days after the Notification is sent.
Price Increase Cancellations: In the event you cancel in accordance with these Terms, you can either (1) use the amount already paid as a credit to purchase single game or group tickets to Buccaneers home games during the upcoming season, or (2) receive a full refund of all amounts already paid. To cancel, notify us in writing at: Guest and Member Relations, Attn: Season Pass Cancellations, One Buccaneer Place, Tampa, FL 33607. Refunds will not be issued until thirty (30) days after the twenty-one (21) day notice period expires.
Revised as of December 13, 2019