Posted: June 17, 2022
The Services are operated by Buccaneers Team LLC. If you have questions or concerns regarding this statement, please contact firstname.lastname@example.org.
Please read the information below to learn more about our data collection policies and practices.
TYPES OF INFORMATION THAT MAY BE COLLECTED
The following are the types of information we may collect:
Information You Provide Us: In the course of using the Services, we may ask you to provide us with certain information, including without limitation, contact information (such as your name, mailing address, email address or phone number), demographic information (such as your ticket holder status), and/or financial information (such as your credit card number). We also collect information about your location when you use or access our Services via the Mobile App (you may disable the collection and use of your location data through device-level settings).
Site Usage Information: We may receive and store certain types of internet usage information automatically whenever you visit the Website, such as your IP address, browser type, click stream data, Internet Service Provider (ISP), and operating system. See "IP Addresses and Click Stream Data" section below.
Email Communications: When you open emails from us, we may receive a confirmation noting you opened the email, if your computer supports such capabilities. We also may keep track of what emails we send you and what emails you may be receiving from our subsidiaries and affiliates. Additionally, we keep a record of what communications you have opted to receive or not to receive.
HOW INFORMATION MAY BE COLLECTED
We may collect information from you in several different areas on the Services, including but not limited to those described below:
Registration: You may be asked to complete a registration form and provide personal information; you may also be asked to choose a user ID and password in order to take advantage of certain features the Services may choose to offer, such as newsletters or contests. Participation in registration is voluntary and you will have the opportunity to decide whether or not to disclose information to us.
Newsletters and Emails: We offer free newsletters to share information with you about the Services, about us and our affiliates and subsidiaries, or about our marketing partners and advertisers and sponsors. You may receive a newsletter either by registering for a particular newsletter or in conjunction with a special feature or membership for which you have registered on the Services. Participation is voluntary and you will have the opportunity to decide whether or not to disclose information to us. You may also cancel your free email subscription by following the instructions provided in the newsletter or by email at email@example.com.
Promotions, Contests, and Sweepstakes: We periodically operate promotions, contests, and sweepstakes through the Services that may require registration or the submission of personal information. Participation is voluntary and you will have the opportunity to decide whether or not to disclose information to us. Your personal information may be used to contact you for winner notification, prize delivery confirmation or other related purposes, (see the rules of each promotion, contest, or sweepstakes for details about how your personal information will be used). We may also ask your permission to allow us to publicly post your information on the Website, such as on a winner's page, in connection with your participation in a promotion, contest, or sweepstakes. Except as required by applicable law, or with your permission, we will not post your information. We may also share your information with third party vendors involved in the administration of such promotions, contests, and sweepstakes. Please read the official rules carefully before you submit any information.
Surveys or Voting: From time-to-time we may request personal information from you in conjunction with a survey or voting poll. Participation is voluntary and you will have the opportunity to decide whether or not to disclose information to us.
Games: When you register to play games on our Services, you may be asked to provide personal information.
Supplemental Data: We may receive information about you from other sources, including third parties from whom we have purchased data or from our partners, and combine this data with information we already have about you. This helps us to update, expand and analyze our records, identify new customers, and provide products and services that may be of interest to you.
Technologies also let us know how many people visit our Website and where visitors go on the site. In addition, technologies can let us know other information, like what web browser is being used to access the website. For registered users, technologies can make using the Website easier for you by saving information such as your passwords or preferences. By tracking how and when you use the Website, technologies help us determine which areas are popular and which are not. Many improvements and updates to the Services are based on data obtained from technologies. Accepting these technologies allows you, among other things to personalize your experience.
We partner with third parties to either display advertising on our website or to manage our advertising on other sites. Our third-party partners may use technologies such as cookies to gather information about your activities on our Services and other sites in order to provide you advertising based upon your browsing activities and interests. If you do not wish this information to be used for the purpose of serving you interest-based ads, you may opt-out with a third party industry opt-out mechanism such as the Digital Advertising Alliance (DAA)'s self-regulatory opt-out (http://optout.aboutads.info/) or the Network Advertising Initiative (NAI)'s self-regulatory opt-out (http://optout.networkadvertising.org/). Please note this does not opt you out of being served ads. You will continue to receive generic ads.
The Services may feature Nielsen proprietary measurement software, which will allow users to contribute to market research, such as Nielsen TV Ratings. Nielsen believes that you should have a choice about whether to contribute to our research and insights. To opt out of Nielsen measurement, you need only to activate the "Limit Ad Tracking" (for iOS devices) or "Opt out of Ads Personalization" (for Android devices) option in your devices settings. For web, please visit: http://www.nielsen.com/digitalprivacy to learn more about the Nielsen digital measurement products and your choices in regard to them."
IP Addresses and Click-Stream Data: As is true of most websites, we also gather certain information automatically. This information may include your Internet Protocol (IP) address, browser type, Internet Service Provider (ISP), operating system, the files viewed on our site (e.g. HTML pages or graphics), and clickstream data. We use this information for purposes of system administration and to report aggregate information to our advertisers and sponsors, for example regarding the frequency with which our guests visit various parts of our sites. We may combine this information with personal information. We use click-stream data to help us analyze how visitors arrive at the Website, what type of content is most popular, what type of visitors in the aggregate are interested in particular kinds of content and advertising, and the like.
Transaction Information: If you conduct a financial transaction with our Services, such as the payment of season ticket invoices or the purchase of products, we will ask you to complete an order form that will request certain information from you, including contact information, demographic information and financial information. We will use this information to complete the transaction that you have requested, i.e., to deliver the information, products or other services that you order, and to invoice you. For your protection, such information is collected and stored through encrypted means.
Mobile App: When you download and use our Services, we automatically collect information on the type of device you use, operating system version, and the device identifier (or "UDID"). We also collect your location-based information in order to offer you goods or services based upon your current area. You may opt out of these services or disable the collection and use of your location-based information at any time by editing the settings at the device level.
We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personal information you submit within the mobile application.
HOW WE USE THE INFORMATION COLLECTED
As applicable, the information you provide to us may be used to:
contact you about the Website and Services;
contact you relating to your membership status;
send you push notifications in order to update you about any events or promotions that we may be running (if you no longer wish to receive these types of communications, you may turn them off at the device level);
confirm or fulfill an order you have made;
inform you of a prize you have won;
monitor or improve the use of the Services;
customize the advertising and content you see, including through use of location information and geofencing;
monitor compliance with our terms and conditions of use of the Website and Services; and
send you promotional material or special offers on behalf of our marketing partners and/or their respective affiliates and subsidiaries and other third parties.
WITH WHOM THE INFORMATION MAY BE SHARED
At times, we may share your personal information with others for various purposes. The following outlines the ways in which your information may be shared with others and the ways in which you may opt-out of having your information shared:
Third Party Service Providers: We employ other businesses, certain services and individuals to perform functions on our behalf. Examples include fulfilling orders, sending e-mail, removing repetitive information from customer lists, processing credit card payments, and providing customer service. They may have access to personal information needed to perform their functions, but may not use it for their own purposes, like sending you marketing offers about their products.
Aggregate Information: We may share aggregate information, such as demographics and Website usage statistics, with advertisers, sponsors or other organizations. When this type of information is shared, the other parties do not have access to your personal information.
Other Third Parties and Promotional Offers: We may share your information with third-party business partners, for instance, for the purpose of enhancing our products and services or so they can market their products or services to you. We may also send offers to you on behalf of our marketing partners. When we send you offers on behalf of our partners, we do not give that partner your personal information. If you do not wish to allow us to use your personal information for this purpose, you may use the opt out method detailed in the email sent to you or by contacting us at .
Promotions, Contests, and Sweepstakes: We may offer promotions, contests, sweepstakes or other activities or offerings that are sponsored or co-sponsored by or presented with identified third parties. By virtue of your participation in such activities or offerings the personal information that you voluntarily submit may be provided to us and the third parties. We take measures to help ensure that our partners protect the confidentiality, integrity, and security of any information we share with them. However, we are not responsible for the privacy practices of our business partners, which may use your information for their own purposes.
Subsidiaries and Affiliates: We share personal information with members of the NFL family for use in accordance with their own privacy notices, including, without limitation, NFL Properties LLC, NFL International LLC, NFL Enterprises LLC, NFL Ventures, L.P., NFL Ventures, Inc., NFL Productions LLC and the NFL member clubs for analytics and marketing purposes.
Administrative or Legal Process: Your personal information may be transferred to third parties without notice to you as required by law, such as to comply with applicable law, subpoena, or other legal process, to comply with law enforcement agencies, and when we believe in good faith that disclosure is necessary to protect our rights, to protect your safety or the safety of others, to investigate fraud, or to respond to a government request.
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal information, you may contact us at firstname.lastname@example.org.
We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.
LINKS TO OTHER WEBSITES
A SPECIAL NOTE FOR PARENTS CONCERNING PRIVACY
The website and Services are intended for a general audience. We do not knowingly collect any personal information from children under the age of thirteen on the Services.
The Internet offers children wonderful educational and entertainment resources. Your guidance and involvement are essential to help ensure that children have a safe and rewarding online experience. We encourage you to visit the Direct Marketing Association's Web Website (www.the-dma.org) and explore the Get CyberSavvy! Program as well as the GetNetWise Website (www.getnetwise.org) to learn more about parental control tools.
PERSONAL INFORMATION ACCESS AND CORRECTION**
Upon request, we will provide you with information about whether we hold any of your personal information. If you would like to make an access request, or if your personal information changes (such as your email address or zip code), or if you no longer desire to access our Services, we will respond to your request and provide a way to correct, update, delete, or remove the personal information you have provided to us. This can be done by using an opt out message in an email, or by emailing us at email@example.com. We will respond to your request within a reasonable timeframe.
CALIFORNIA CONSUMER PRIVACY ACT DISCLOSURE Effective Date: December 2019
To the extent that the California Consumer Privacy Act ("CCPA") is applicable to Buccaneers Team LLC, this California Consumer Privacy Act Disclosure has been drafted to provide additional information to California residents whose personal information is processed by Buccaneers Team LLC.
The CCPA allows California residents to request that a business that collects consumers' personal information give consumers access, upon a verifiable consumer request, in a portable and (if technically feasible) readily usable form, to the specific pieces and types of personal information that the business has collected about the consumer, the categories of sources for that information, the business or commercial purposes for collecting the information, and the categories of third parties with which the information was shared. California residents also have the right to submit a request for deletion of personal information under certain circumstances, although there may be legal or other reasons that Buccaneers Team LLC must retain your information consistent with California law. If you choose to exercise your CCPA rights, we will not charge you different prices or provide different quality of services unless those differences are related to your personal information or otherwise permitted by law. Please submit your request by emailing firstname.lastname@example.org or calling 1-800 795-BUCS(2827). Please note that your request will not be processed until your identity is confirmed.
ADDITIONAL GDPR TRANSPARENCY INFORMATION Effective Date: December 2021
If you are an individual located in the EU, we are required to provide certain additional information to you in relation to how we process your personal information. This section contains that additional information and describes the lawful basis on which we process your personal information and the rights you may have available to you. Unless otherwise stated, the information provided elsewhere in this policy also applies to how we process your personal information.
Who we are and the lawful basis on which we process your personal information
Buccaneers Team LLC is the controller of your personal information, and you can contact us at email@example.com.
Our representative in the European Economic Area ("EEA") is Intersoft Consulting Services AG, Beim Strohhause 17,
20097 Hamburg, Germany, EU-Rep-Buccaneers@intersoft-consulting.de.
To perform our contract with you, for example to:
contact you with service messages about the Website and Services or relating to your membership status;
confirm or fulfill an order you have made; and
inform you of a prize you have won. This information is required to enable us to fulfil our contract with you. If you do not provide this information, we will not be able to provide these Services to you.
To be responsive to you, to provide effective services to you, to maintain our business relationship and the functioning of our business, as a matter of our legitimate interests, for example by:
monitoring or improving the use of the Services;
monitoring compliance with our terms and conditions of use of the Website and Services;
customizing the advertising and content you see, including through use of location information and geofencing; and
in connection with an asset sale or purchase, a share sale, purchase or merger, bankruptcy, or other business transaction or re-organization, in our legitimate interests. With respect to which we will share your personal information with a prospective buyer, seller, new owner, or other relevant third party as necessary while negotiating or in relation to a change of corporate control such as a restructuring, merger, or sale of our assets.
We may obtain your consent to process your personal information in order to:
send you marketing materials and newsletters;
send you push notifications in order to update you about any events or promotions that we may be running (if you no longer wish to receive these types of communications, you may turn them off at the device level); and
send you promotional material or special offers on behalf of our marketing partners and/or their respective affiliates and subsidiaries and other third parties.
Where we transfer and store your personal information and the duration for which we retain it
For transfers to our service providers who will process information outside of the EEA, the data transfer will be made under the European Commission's model contracts for the transfer of personal information to non EEA countries (i.e., the standard contractual clauses) (the "Model Clauses"), unless the data transfer is to a country that has been determined by the European Commission to provide an adequate level of protection for individuals' rights and freedoms for their personal information. Please contact us should you wish to examine a copy of the Model Clauses].
We will retain your personal information for as long as is necessary to deliver our Services and for certain personal information for as long as you retain your account with us.
We will also retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes and enforce our terms and conditions, other applicable terms of service, and our policies. If you stop using our Service or if you delete your account with us, we will store your information in an aggregated and anonymised format; we may use this information indefinitely without further notice to you.
Your rights in relation to your personal information and how to complain
You have the following rights in relation to your personal information:
Access: You have the right to access personal information we hold about you, details of how we use it, and who we share it with.
Portability: You have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Correction: You have the right to correct any of your personal information we hold that is inaccurate.
Erasure: In certain circumstance, you have the right to delete the personal information we hold about you.
Restriction of processing to storage only: You have the right to require us to stop processing the personal information we hold about you, other than for storage purposes, in certain circumstances.
Objection: You have the right to object to our processing of your personal information.
Withdrawal of consent: Where we rely on consent to process your personal information, you have the right to withdraw this consent at any time, including in relation to any marketing, promotional and similar materials we send to you by emailing us at firstname.lastname@example.org.
Please note that a number of these rights only apply in certain circumstances, and all of these rights may be limited by law. For example, where fulfilling your request would adversely affect other individuals or our trade secrets or intellectual property, where there are overriding public interests or where we are required by law to retain your personal information.
To exercise any of these rights, you can contact us at email@example.com. We will respond to requests to exercise these rights without undue delay and at least within one month (though this may be extended by a further two months in certain circumstances).
If you have complaints about how we process your personal information, please contact us at firstname.lastname@example.org and we will respond to your request as soon as possible.
If you think we have infringed data protection laws, you can file a claim with the data protection supervisory authority in the EEA country in which you live or work or where you think we have infringed data protection laws.
Questions regarding this statement should be directed to:
Buccaneers Team LLC, One Buccaneer Place, Tampa, FL 33607.